FAQs
I can't download or update my game! Can you help?
Posted by on 31 December 2013 05:36 PM

Generally when there are problems downloading or updating apps from the App Store, that is a problem with Apple’s servers. We only develop applications that are available for download from Apple’s App Store servers and sometimes there are problems with their servers which we cannot directly fix.

If you find yourself not being able to download one of our apps from the App Store, one thing you may try is to restart your device by turning it off and then back on, and then try the download again. You can also try to download the app on your computer from iTunes and then sync the app to your device. Either of these 2 suggestions should work if you are having trouble downloading our apps, but if they don’t, please contact Apple Support for further assistance.

 

If this FAQ has resolved your issue, please continue enjoying your game - no need to send us an e-mail


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