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FAQs : Common Technical Questions
 

TO FIND YOUR POCKET GEMS SUPPORT ID (IOS): * Tap the 'Settings' on your device * Scroll down to the game you are having issues with * Tap on the game you are having issues with * Your Support ID should be a 10-digit Alphanumeric identifier * C...
Please use this link; it will help instruct you on how to take a screenshot with your Apple Device.http://downloadsquad.switched.com/2008/07/16/how-to-take-iphone-or-ipod-touch-screenshots/ apple screenshot screen shot
ITUNES BACKUP INSTRUCTIONS a. Connect your device in iTunes and view the device Summary tab b. In the Backups section click on the "This computer" option and then click the "Backup Now" button ICLOUD BACKUP INSTRUCTIONS a. Connect your device in i...
1. Let's start by backing up your device first. Start by connecting your Apple device into your Mac or PC 2. Launch iTunes 3. Click on your Apple device on the left hand side bar 4. On the Summary tab, scroll down to the Backup section 5. Click on...
Generally when there are problems downloading or updating apps from the App Store, that is a problem with Apple's servers. We only develop applications that are available for download from Apple's App Store servers and sometimes there are problems with th...
NOTE: Only Campus Life, Tap Paradise Cove, Tap Zoo, and Tap Pet Hotel support game transfers using Game Center at this moment. Tap Campus Life and Tap PetShop will support it in upcoming versions. For Campus Life: 1. Please be sure to first have been ...
When moving to a new device you will want to ensure that you are backing up your Apple device's information. This will help to move your data from your old device to your new device. HERE IS HOW TO BACK-UP YOUR DEVICE: 1. Let's start by backing up you...
Our games allow you to level up by accumulating experience points. Higher levels unlock new content and allow you to do more. Experience is generally gained by collecting currency and building things. We hope that this FAQ has helped resolved your issue. ...
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