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FAQs : Tap Paradise Cove
 

Thank you for viewing this FAQ. To locate your Support ID, simply: 1) Launch your game 2) Tap the "Menu" box in the lower right corner of your Animal Voyage game. 3) Tap the "Settings" gear icon and send us your Support ID. If you cannot open your...
We are now able to transfer games from one device to another using Game Center. Please make sure that both devices are login to the same Game Center account as well as both devices being on the same game version. Once you launch the game on your second ...
Thank you for viewing this FAQ. What you are experiencing is a different early collection time. If you wait the full amount of time, you will be able to collect the max revenue from your building. Also, If you currently have any pirates located near your ...
Thank you for viewing this FAQ! The prices of the land will increase as you level up and expand in the game. If you are attempting to expand quickly, you will notice exponential increases in land price. However, if you wait a day or two, you should notice...
Please make sure that you are signed into Game Center. Once you have done so, please reinstall Paradise Cove and launch the game. Your game should automattically load from the last point you left off. Please note: This is strictly for iOS and not for ou...
In order to unlock Emergency Measures and Cats and Cakes quest, you must complete all quests requiring rubies in the game. Also, please make sure to build Mr. Mogulsworth Mansion as well as completing the "Improving Our Cash Flows" quest. If this FAQ ha...
If your game requires 200 firefly's to unlock Montezuma, you will be given 48 hours in Montezuma. Once your 48 hours have expired, you will need to collect more fireflys to gain access to Montezuma again. If this FAQ has resolved your issue, please cont...
Rubies can be received from leveling up and certain quests will also provide you with rubies. There is also a mermaid game where you can put your rubies on the line to earn more or lose some. The option to purchase rubies in the game are an option as w...
Thanks for viewing this FAQ! The best way to collect Fireflies in the game is by sending the Bug Catcher Ship on voyages in the game. If this FAQ has resolved your issue, please continue enjoying your game - no need to send us an e-mail.
The level cap for Tap Paradise Cove is level 60 and the level cap for Paradise Cove Android is 50, we are always working towards developing new content for future releases. Please check our support page to recent updates to Tap Paradise Cove! We hope th...
In order to be able to explore more land you must achieve certain quests in the game. When tapping on the clouds, the game should tell you which specific quest needs to be achieved in order to unlock that specific piece of land. If you tap on a cloud and ...
If you have many buildings along the coastline or ships in the water where the Pirate should appear, this may keep the Pirate from arriving. Also, if you have not expanded your land or waters to where the Pirate appears, they will not appear in your ga...
The free amount is what is contributed to the 60, where without the free 10 it would be 50 rubies, or a value of 10 rubies for $0.99 (as is for a pinch of rubies) Take for example: "1 Pouch of Rubies; 60 Rubies, get 10 free! for $4.99." You receive ...
Thank you for viewing this FAQ. Please shake your device back and forth for about 5 seconds. You will be prompted a message asking if you would like to collect your coins. Please tap 'OK'. However, this feature is only available at level 25. If you are...
Thank you for viewing this FAQ. Currently the only way to lose rubies or for rubies to go missing is if they are spent on something in the game. While purchasing items in the game, please double check every pop-up message you see before finalizing the pur...
Pocket Gems is always working to provide users with the best gaming experience possible. There are some issues with lower end devices such as iPod 3G/2G/4, iPhone 3G, iPhone 4, iPad 1, iPad 2 and iPad Mini that cause the game to crash. If you are using a ...
Thanks for viewing this FAQ! This is currently not a bug. The max tier to level merchants before was Tier 6. However with our latest update 5.8, we've increased the amount you can upgrade your merchants to Tier 10. However, we have not released the higher...
Thank you for viewing this FAQ! The prices of the ship repair will increase as you level up and repair your ships in the game. If you are attempting to repair quickly, you will notice exponential increases in repair price. However, if you wait a day or tw...
Thank you for viewing this FAQ. Is your ship being blocked by other ships? If so, please try moving your ship to another area of your game where it cannot be blocked by other ships. Also, are you collecting from your ship before it docks? Please make sure...
Thank you for viewing this FAQ! You may notice that your merchants look like they can upgrade but it says that you've reched Max Upgrade. This is currently not a bug! The max tier to level merchants before was Tier 6. However with our update 5.8, we've in...
Thanks for viewing this FAQ! If you are currently level 14-20 and you're having a hard time finding dolphins in the game, please make sure to expand all the way out and look in all the waters in your game, not just in the left part of your Paradise Cove. ...
Where are the Whales?! Whales appear at random in the game and are a lot more rare than dolphins as they give higher rewards. Clear out all the dolphins and a whale may appear the next time you check in! If this FAQ has resolved your issue, please c...
You can access the inventory by going into the game's build menu > More > inventory to check your pearls etc. If this FAQ has resolved your issue, please continue enjoying your game - no need to send us an e-mail.
We are always working to make the gaming experience the best possible for all users. Currently this game is compatible with iPhone 4S or higher, iPod touch (5th generation), and iPad 3 or higher. Requires iOS 5.0 or later. This game application is optimiz...
All players who are level 35 and up will get access our new feature Atlantis and Asgard! Unfortunately we are doing a slow roll out because it is our biggest feature yet and we want to make sure that it is released smoothly to everyone. Therefore we are t...
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